Shipping
Lucky for you, we ship worldwide! UK or International shipping will be calculated for you at checkout.
UK - Royal Mail Special Delivery Guaranteed by 1pm
International - DHL Express
UK Mainland - 1-3 days
UK Non-Mainland - 3-5 days
Europe & USA - 4-7 days
Asia & Australia - 5-10 days
Returns & Refunds
Unfortunately, we don't accept returns or offer refunds unless the item arrives faulty or damaged from delivery.
Due to the one-of-a-kind nature of vintage jewellery, all items are on final sale. Especially after resizing or customisations.
We're sorry to hear your item arrived damaged in the post.
Sometimes this happens & we're here to help.
In the events of damages, please email us as hello@lunalinx.com with details pictures of your damage so we can assess the issue.
After inspection, you will be provided with a pre-paid shipping label so you can send the item back.
Depending on the severity of the damage, we may be able to repair the item for you.
Otherwise, you will be issued with a full refund or store credit.
- Package the item in the protective jewellery pouches provided
- Ensure the package is properly padded and secured for postage
- Add your pre-paid label sent by us
- Take to your post office and don't forget to ask for proof of postage! (this is vital in case the item goes missing in the post, to prove you did in fact send it back to us)
Jewellery care
Forever and beyond (with a little TLC)
Our vintage jewellery items are made from solid gold, which:
- Never tarnishes
- Is waterproof & sweatproof
- Is durable and hard-wearing
- Can be worn for life & passed down through generations
Polish your jewellery with a soft cloth to keep it shiny.
Clean gemstones with warm soapy water and a soft bristle toothbrush to keep them sparkling.
In most cases, yes!
Solid gold is waterproof, sweatproof & lifeproof.
You can put your jewellery on and never have to take it off... unless:
- You prefer to sleep without your jewellery on
- You want to preserve pieces with delicate details or soft gemstones
How we source
All over the world! Some items are sourced locally in Essex, while others are sourced from wider parts of England. Occasionally we stock exotic items that have been found from abroad!
The best part about luxury jewellery is that it lasts you a lifetime & beyond.
We stock solid gold items with natural gemstones (unless otherwise stated) that become your new obsessions and family heirlooms.
While it is hard to know specifically where and how the gemstones were mined, generally vintage and second hand jewellery is considered ethical.
This is because you are purchasing items that are already in circulation, and that don't require new materials or energy sources to make them.
We're passionate about uncovering the hidden treasures of the world that still have so much life to give, so that they can become a part of your story.